Overview of M3 
Flowcharting
Description
A person may need to rely on one of several methods to develop an understanding of how a procedure is to be carried out or an instruction followed. This may be by verbal instruction, a physical demonstration or by reading written instructions. The difficulties with these may be that the attention span or recall of the person may be limiting or the written documents provided are too technical or too brief for the person to develop a good understanding.
 
In our experiences developing your staff effectively in their understanding of working methods and procedures is best achieved through the use of flowcharting. Producing flow charts help staff to quickly describe and agree their existing processes as they currently exist, identify their shortcomings and highlight areas for improvement. This module introduces useful and simple flowcharting techniques and tools that enables users to investigate and better understand as well as improve their key processes.
Contents
Flowcharting
  1.0 Flowcharting
   
1  Introduction
2  Purpose of Flowcharts
3  Benefits
4  Description of flowcharts
5 Flowcharting
    1  Identify your key processes
    2  Establish a process team
    3  Gather the appropriate staff in a suitable setting or room
    4  Decide which chart symbols you want to use
    5  Ask what the current process is
    6  Start with the first out to the process
    7  Identify the output to the first process
    8  For each step
    9  Link all process outputs
   10 On completion of the chart. Check that:-
   11 Record the date
   12 Analyse the process by:-
  Flowcharts
   
1  Design Process
2  Goods Receiving Process
3  Order Review
4  Quality Planning
  Support Materials
   
1  End User Licence Agreement
2  User guide - Navigational aids
3  FAQs - Frequently Asked Questions