Overview of M4 
Internal Auditing
Description
This module deals with the all important task of auditing. It looks at the benefits of auditing, the training of internal auditors and auditing methods. It demonstrates how to plan for an audit, how responsibilities for various parts of the audit should be allocated and emphasises the need for careful preparation.
 
It shows how audit checklists should be used and gives examples. It also explains the various methods that might be used to conduct the audit and explains how the department being audited should be handled. Finally it deals with the final report, the final meeting with the department being audited and how non-conformances are handled.

Contents
Auditing Process
 
Introduction
1  Purpose - why audit?
2  Benefits - audit outcomes?
3  Internal Auditor training
    1  The auditor
    2  Training course
    3  Purpose of training course
    4  Workshop exercises
    5  Learning outcomes
4  Planning quality audits
5  Quality auditor responsibilities - task and duties
6  Audit preparation
    1  Where to start?
    2  Informing the department
    3  Audit checklist
    4  Be vigilant
7  Audit approach
    1  Method
    2  Vertical Audit
    3  Trace forward
    4  Trace backward
    5  Horizontal audits
    6  Random audits
    7  Conducting quality audits
        1  Are you ready to audit?
        2  The Opening Meeting
        3  Questions and answer techniques
        4  Audit interviews
        5  Developing a question
        6  Supplementary questions
        7  The "art" of effective auditing
8  Some responses
9  Auditor's approach
10  Non conformance and corrective action
        1  Recording non conformance
        2  Categorising non conformities
        3  Corrective and preventive action
11  Reporting audit results
        1  Closing meeting
        2  The final audit report
12  Management reviews
        1  Review process
        2  Review participants
        3  Review meeting
        4  Records
        5  Review procedure
 
General
 
1  Audit Plan
2  Audit Checklists
3  Audit Report
4  Audit Process
5  Corrective Action Report
6  Management Review Agenda
7  Management review Process
8  ISO Assessment Questionnaire
9  End User Licence Agreement
10 User guide - Navigational aids