Overview of M5 
Certification
Description

This module deals with the process of achieving certification and starts by outlining the eight stages in the process. It deals with the contacting of the certification bodies and assessing their quotation for carrying out the work. It also deals with assessment scheduling and the preparation required for the formal assessment process. It offers advice on the common areas which will be of interest to the assessor and the common deficiencies which the assessors normally find. Finally it deals with the formal assessment decision and how to deal with any non-conformances found.

Contents
Certification
  Certification
   
1  Introduction
2  Purpose of Certification  
3  Certification Process  
4  Applying for Certification  
5  Assessing the Quotations  
6  Assessment Scheduling  
7  Documentation Review  
8  Pre-Assessment Audit
9  Prepare For Formal Assessment  
10  Formal Assessment
11 Maintaining your ISO 9001:2000 Approval
12  Assessments against ISO 9000:1994
13  Assessments against ISO 9001:2000
14  Competence of Auditors
15  Areas of Interest to the Assessor  
16  Common Deficiencies Found by Assessors  Formal Assessment  
      1 Clause 1.0 Scope
      2 Clause 4.2.3 Control of Documents
      3 Clause 4.2.4 Control of Quality Records
      4 Clauses 5.1 and 5.5 Management
      5 Clause 5.4.1 Quality Objectives
      6 Clause 6.2.2 Competence, Awareness and Training
      7 Clause 7.2 Customer Related Processes
      8 Clause 7.3 Design and Development
      9 Clause 7.4 Purchasing
      10 Clause 7.5.1 Control of production and service provision
      11 Clause 7.5.3 Identification and Traceability
      12 Clause 7.12 Customer Property
      13 Clause 7.5.5 Preservation of Product
      14 Clause 7.6 Control of Monitoring and Measuring Devices
      15 Clause 8.2.2 Internal Audit
      16 Clauses 8.2.3 & 8.2.4 Monitoring & Measurement of Processes & Products
      17 Clause 8.3 Control of Non Conforming Product
      18 Clause 8.4 Analysis of Data
      19 Clauses 8.5.2 and 8.5.3 Corrective and Preventive Action
12  Formal Assessment
13  Approval to ISO 9001:2000  
14 Maintaining Your ISO 9000 Approval
  Support Materials
   
1  User guide - Navigational aids
2  FAQs - Frequently Asked Questions
3  End User Licence Agreement