Overview of OP02 

Internal Communications 
1.0 Purpose
1.1  To define how key management information is communicated throughout the company to the mutual understanding and benefit of management and staff alike.
2.0 Associated Documents
2.1  ISO 9001:2000 Clause 5.5.3
3.0

Scope

3.1

This procedure applies to the communication of management information relating to issues such as:- effectiveness of the quality management system; operational productivity; employment issues as well as health and safety.

4.0 Responsibilities Defined
4.1

Managing Director

4.2

Department Managers

4.3 Staff
5.0 Contents Include
5.1 Communication Methods
5.2 Staff Committee Meetings
5.3 Operational Briefing Meetings
5.4 Notice Boards and Personal Issues
5.5 Guides - Communication Method