Overview of OP10 
Training 
1.0 Purpose
1.1 To define the methods used for the identification, provision and evaluation of training that addresses staff and organisational needs.
2.0 Associated Documents
2.1 ISO 9001:2000 Clause 6.2.2
2.2 Training Record
3.0

Scope
3.1

This procedure applies to all aspects of formal education, training and development within the organisation.

4.0 Responsibilities Defined
4.1

Operations Manager
4.1 Staff
5.0 Contents Include
5.1 General
5.2 Training Needs and plans
5.3 Provision of Training; Evaluation and Approval of Training
5.4 Training Records
5.5 Plans - Staff Training Schedule and Matrix
5.6 Records – Training - Staff Record