Overview of OP16 
Performance Reporting
1.0 Purpose
1.1 To enable managers and staff to monitor, analyse and report key business performance indicators on a monthly basis.
2.0 Associated Documents
2.1  ISO 9001:2000 Clauses 4.1e, 8.1
2.2 Performance Report
3.0

Scope
3.1

This procedure applies to the reporting of key performance indicators relating to staff, operations, sales and quality.

4.0 Responsibilities Defined
4.1 Managing Director
4.2 Department managers
4.3 Staff
5.0 Contents Include
5.1 Reporting Performance
5.2 Performance Reporting Guidelines for Staff
5.3 Quality
5.4 Operations
5.5 Sales
5.6 Performance Report
5.7 Guides - Performance Reporting      
5.8 Records – Monthly Performance Report