Overview of OP22 

Review of Quality Objectives
1.0 Purpose
1.1 To define the methods for conducting meetings to develop, review and approve quality objectives aimed at improving the effectiveness of the quality management system as well as the performance of products and services supplied to customer requirements.
2.0 Associated Documents
2.1 ISO 9001:2000 Clause 5.4.1
2.2 Performance Reporting Procedure OP 16
3.0

Scope

3.1

This process applies to development and review of quality objectives necessary for the effective planning and functioning of the organisation and its quality management system, including those that relate to the products and processes.

4.0 Responsibilities Defined
4.1 Managing Director
4.2 Department Managers
5.0 Contents Include
5.1 Process
5.2 Objectives of Review
5.3 Areas Reviewed
5.4 Records
5.5 Company Objectives Report for Staff, Quality, Operations and Sales
5.6 Record – Company Objectives Report